Hadinata, R. and Achmadi, F. (2019) “Analisis Kualitas Layanan dengan Pendekatan Metode Kano”, Proceedings of the National Conference on Electrical Engineering, Informatics, Industrial Technology, and Creative Media, 1(1), pp. 384-388. Available at: https://conferences.ittelkom-pwt.ac.id/index.php/centive/article/view/68 (Accessed: 22November2024).